Overview
All of our products are made to order, ensuring that each item is custom-crafted to your specifications. As a result, we do not accept refunds or exchanges once an order is placed.
However, we value our customers and are committed to ensuring your satisfaction. If there are any issues with your order upon receipt, such as defects or errors in production, please contact us immediately. We will work with you to resolve the issue and make things right.
Thank you for your understanding and support!
Need help?
Contact us at wordthycreations@gmail.com for questions related to refunds and returns.